Customer support agent

About

Free starter agent with retrieval over your help docs, tone presets, and handoff rules. Upgrade path to paid tiers documented. Fork and brand for your stack.

Key features

• ✓Retrieval over Markdown help center
• ✓Tone presets (friendly / formal)
• ✓Escalation when confidence is low
• ✓Tool stubs for ticketing APIs
• ✓Safety: PII redaction notes
• ✓Sample conversations for QA

What's included

Specific capabilities and deliverables in this download.

Perfect for

• Support leads testing AI before a vendor contract
• Students learning retrieval + handoff patterns
• Small teams with a public help center
• Builders who want a free baseline to customize

Customer reviews

No written reviews yet - ratings reflect aggregate buyer feedback.

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• 0.9.2 · 22 Mar 2026

  PII notes + ticket stub examples.

• 0.9.0 · 1 Feb 2026

  Initial free release.